I'm new to downloading, how easy is it to get started?

You can be downloading within moments. We'll guide you through the
short process, to help you get started. If you have any questions,
simply send us an email and our support staff will be more than
happy to assist you.

Is the Media in HD Quality?

Yes, the media is High Definition quality giving you crisp quality pictures
you can even find 720p files that are available for the best quality.

Will I be charged again?

Absolutely not, all purchases are one time, and you will not be recharged
no hidden fees, no extra charges, no actions that can lead to charges.
What you see when you pay is the only fee that you will be billed for ONE-TIME.

How soon can I view the media after its released?

Depending on the media and your country it differs
usually its available 1-2 hours after its air date.

What if I'm not satisfied?

We have Satisfaction Gaurantee that we honor 100% of the time.
If you're not happy with your purchase, you may request a refund, and
you will be credited back your FULL payment with no charges ASAP
All refunds are granted before the 7 day period, no questions asked.
Feel free to try any time, RISK FREE!

Is my credit card safe?

Yes, absolutely! www.plimus.com is a very trusted payment processor,
and they are a registered business in the US accredited by the BBB
If you don't trust Plimus, you can always pay with Paypal,
they are the #1 trusted payment system on the internet.
Please check www.plimus.com and look at the bottom of the page,
to confirm any of your security concerns.

Worldwide Corporate Headquarters - San Jose, US:
Plimus, Inc.
1735 Technology Drive Suite 720
San Jose, CA 95110
Tel: +1 (866) 312-7733 General & Support
Tel: +1 (866) 475-4687
Operations Headquarters - San Diego:
3830 Valley Centre Dr.
Suite 705-294
San Diego, CA 92130
Tel: +1 (866) 312-7733
Tel: +1 (858) 350-7473
Fax: +1 (858) 777-5553


Does the software work with AOL?

The software is completely AOL-friendly!

If I have a question who can I contact?

Our technical staff is available 24/7 to answer all of your questions.

How long does it normally take to download a file?

It really depends on the speed of your connection. With a regular
cable modem, a 350 megabyte file will take about 15 minutes.
Larger files will take more time to download.

Is your software Mac compatible?

Yes, we do have software for Mac users.

I thought the software was free. Why am I being asked to pay?

The software is completely free of charge. What you pay goes towards supporting
our technical team and paying for the creation of more user guides.
If you're unsatisfied, you can always cancel your membership and keep the software.

Is "" available to watch/download?

This is the largest network available if you don't find what you are looking for
we gaurantee you won't find it anywhere else!.